List and filters task
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03-04-2026 02:34 PM
hi
can someone help. im applying the filters as described but ive noticed of the step by step guide it reads applying to filters to priority but it seems i cant set mine to 'priority' in the top section.
Ive pasted a picture and highlighted the part yellow. it doesnt allow me to set it to priority either.
i have no idea what im doing wrong.
thanks
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03-04-2026 10:44 PM
Hi try this.
If you still can’t select it in the top section:
Click the funnel icon (the “Add Filter Condition” button) on the list header.
In the first dropdown, start typing Priority — it should autocomplete.
Choose your operator (e.g.,
is,is not) and the value (e.g.,1 - Critical).Click Run to apply the filter.
The post from @AnirudhKumar . i think you can follow that too, will work for sure.If this address your question, please don't forget to mark this response correct by clicking on Accept as Solution and/or Kudos.
You may mark this helpful as well if it helps you.
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03-05-2026 12:57 AM
Hi @ManpreetR,
check this [Lab Validation Notes] Welcome to ServiceNow (Zurich): Lists and Filters by @CN-L
Answers generated by GlideFather. Check for accuracy.