Lists and Filter task

HEMANTH_P · ‎02-16-2025

Hi,

I have this issue, as I am navigating to the All > Incident > All but I got nothing. When I clicked on the All I was expecting an Incident List, but I got a blank white page over there. Please help me, to resolve this issue.

Thank you,

Hemanth Krishna P

Dr Atul G- LNG · ‎02-16-2025

Hi @HEMANTH_P

Try like this way

Go to application navigation

Type : incident_list.do

Hit enter.

are you getting any page loaded?

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Najmuddin Mohd · ‎02-16-2025

Hello @HEMANTH_P ,

You can debug in the following ways,
1. Check any modifications in the filter of the module.

2. Any Display Business rules were written

3. Naviagate sys_db_object.LIST and find the table Incident and from Related Links, click Show List

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

View solution in original post

Dr Atul G- LNG · ‎02-16-2025

Hi @HEMANTH_P

Try like this way

Go to application navigation

Type : incident_list.do

Hit enter.

are you getting any page loaded?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Najmuddin Mohd · ‎02-16-2025

Hello @HEMANTH_P ,

You can debug in the following ways,
1. Check any modifications in the filter of the module.

2. Any Display Business rules were written

3. Naviagate sys_db_object.LIST and find the table Incident and from Related Links, click Show List

If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.