Micro-certification Performance analytics

Socrate
Tera Contributor

Hello everyone, I have a sticking point on the Performance analytics micro-certification simulator. I filled it to 80% and I have 20% left, here are the blocking points. Can someone please help me?

 

Look :

 Modify and Share the Incident Management Dashboard - Failed

  1. Set the Incident Management dashboard owner to Beth Anglin
  2. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.
  3. Create a new global target at 180 with a start date of approximately 3 months ago. 
  4. Return to the dashboard and modify the Open incidents widget as follows:
    • Enable Show target in the Display Settings section.
  5. Verify that the dashboard displays the new Target as shown

 

Configure Widget Filtering

As you can see, the dashboard filters you added in the previous step do not seem to work. Perform the necessary configuration on the Number of Open Changes widget on the Change Overview tab as follows:

  • Enable this widget to follow the dashboard filter.
  • Configure the widget to display separate trends for multiple elements.

 

Thank you

21 REPLIES 21

Thnakyou so much @Nivedita Patil it was a great help.

Hi @jyoti thakur  ,

 

Mark my answer as accepted  solution if issue resolved.

 

Thanks,

Nivedita Patil.

I cannot set date to 3mo ago, it only allows me to set a future date. 

MDoughlin
Tera Contributor

Perhaps someone can help me as when I click on the Open Incidents it brings to a numbers table and not the analytics hub

Hi @MDoughlin ,

 

click anywhere on the graph of open incident widget.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.