Micro-certification Performance analytics

Socrate
Tera Contributor

Hello everyone, I have a sticking point on the Performance analytics micro-certification simulator. I filled it to 80% and I have 20% left, here are the blocking points. Can someone please help me?

 

Look :

 Modify and Share the Incident Management Dashboard - Failed

  1. Set the Incident Management dashboard owner to Beth Anglin
  2. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.
  3. Create a new global target at 180 with a start date of approximately 3 months ago. 
  4. Return to the dashboard and modify the Open incidents widget as follows:
    • Enable Show target in the Display Settings section.
  5. Verify that the dashboard displays the new Target as shown

 

Configure Widget Filtering

As you can see, the dashboard filters you added in the previous step do not seem to work. Perform the necessary configuration on the Number of Open Changes widget on the Change Overview tab as follows:

  • Enable this widget to follow the dashboard filter.
  • Configure the widget to display separate trends for multiple elements.

 

Thank you

21 REPLIES 21

There is no graph to click on

The problem arises in the target setting the month starts with the same month as we are rn but cannot go to 3 months ago 

Hello Sahid, Please select the date from the graph and try it. It will work

Ramesh43_0-1734423187536.png

 

Hi @MDoughlin 

 

You need to just click on graph and it will take you forward.

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There is no graph to click on for 

  1. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.