Micro-certification Performance analytics

[Socrate]

Hello everyone, I have a sticking point on the Performance analytics micro-certification simulator. I filled it to 80% and I have 20% left, here are the blocking points. Can someone please help me?

Look :

 Modify and Share the Incident Management Dashboard - Failed

1. Set the Incident Management dashboard owner to Beth Anglin. 
2. Click into the Open incidents widget on the Incident Overview tab to open the Analytics Hub.
3. Create a new global target at 180 with a start date of approximately 3 months ago. 
4. Return to the dashboard and modify the Open incidents widget as follows:
   
   • Enable Show target in the Display Settings section.
5. Verify that the dashboard displays the new Target as shown

Configure Widget Filtering

As you can see, the dashboard filters you added in the previous step do not seem to work. Perform the necessary configuration on the Number of Open Changes widget on the Change Overview tab as follows:

• Enable this widget to follow the dashboard filter.
• Configure the widget to display separate trends for multiple elements.

Thank you

[vsharma]

Hi, Attached you'll find a document detailing the solution breakdown. I believe it will be helpful.

Thanks

[snowdpkisha]

Can some one tell me how to do the below task ?

Indicator Sources

1. Navigate to Performance Analytics > Sources > Indicator Sources.
2. Apply the filter Package.ID = com.snc.pa.
3. Click into and review the resulting 4 indicator sources to ensure they match your Incident application table structure. 

Indicators

1. Navigate to Performance Analytics > Indicators > Automated Indicators.
2. Add the filter condition Package.ID = com.snc.pa.
3. Click into and review the resulting 16 indicators to ensure they capture the metrics you want to measure and track. 

Collection Jobs

1. Navigate to Performance Analytics > Data Collector > Jobs.
2. Apply the filter Package.ID = com.snc.pa.
3. Click into and review the [PA Incident] Daily Data Collection and [PA Incident] Historic Data Collection jobs. Review the list of indicators which are being populated by these jobs. Dashboard that feature these indicators will be populated with data after the jobs complete.