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My completed courses and certifications are not appearing in my ServiceNow University profile.

EnriqueC
Tera Contributor

8 hours ago

Over the past year and months, I've taken courses and a microcertification that appear on my badge list, but lately I can't see any of my achievements. It seems as if I've never taken a course.

Can anyone help me recover my history?

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2 REPLIES 2

SanjivMeher
Kilo Patron
Kilo Patron

6 hours ago

Login to the University and Create a Case. They should be able to help you with that.

SanjivMeher_0-1760142374169.png

 


Please mark this response as correct or helpful if it assisted you with your question.
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AndersBGS
Tera Patron
Tera Patron

6m ago

Hi @EnriqueC ,

 

Have you changed your profile at some point in time or created a new service profile? Have you looked here: My Profile | CUAM | ServiceNow

 

If you still can't find anything, then please create a case with ServiceNow to obtain their help.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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