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My completed courses and certifications are not appearing in my ServiceNow University profile.

EnriqueC
Tera Contributor

‎10-10-2025 03:29 PM

Over the past year and months, I've taken courses and a microcertification that appear on my badge list, but lately I can't see any of my achievements. It seems as if I've never taken a course.

Can anyone help me recover my history?

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prerna_sh
Giga Sage
Giga Sage

‎10-11-2025 10:08 AM

Hi @EnriqueC 

Login to ServiceNow University, And click on "My learning" 

prerna_sh_0-1760202387136.png

After that you'll see all the courses/certification you did.

prerna_sh_1-1760202468369.png

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Thanks,
Prerna

 

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