My training instance (university) is blocked

[JoseI1156258720]

I'm blocked in my training.

My lab instance is blocked, I can't wake up the instance and I can't terminate the instance neither.

The page accepts the order, a pop-up message appears, but nothing happends. The message is the same after one hour: "Your simulator instance is hibernating. Please use the 'Wake Up' button below to wake it up"

Any idea ?

Thanks.

JI

[Dr Atul G- LNG]

Hio @JoseI1156258720 

Log a Now learning case that is only option.