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My training instance (university) is blocked

JoseI1156258720
Tera Contributor

‎02-17-2026 12:55 AM

I'm blocked in my training.

 

My lab instance is blocked, I can't wake up the instance and I can't terminate the instance neither.

 

The page accepts the order, a pop-up message appears, but nothing happends. The message is the same after one hour: "Your simulator instance is hibernating. Please use the 'Wake Up' button below to wake it up"

 

Any idea ?

 

Thanks.

JI

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Dr Atul G- LNG
Tera Patron
In response to JoseI1156258720

‎02-18-2026 08:07 AM

Hio @JoseI1156258720 

 

Log a Now learning case that is only option.

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Dr. Atul G. - Learn N Grow Together
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