need guidance in service now

[manas169014]

Hi everyone,

I'm new to the ServiceNow ecosystem and looking for some career guidance. I've spent the last month watching System Administration lectures on servicenow university , but I'm struggling to understand the material through videos.

Can anyone recommend alternative resources, hands-on exercises, or tips for beginners to better learn the platform? Any advice would be greatly appreciated.

[Tanushree Maiti]

Hi @manas169014 

First visit Welcome to ServiceNow course so that you can smoothly navigate within the tool.

Tips for CSA:

• First  complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554