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New instances not having saved work from previous instances

stuarthinsh
Kilo Contributor

‎04-11-2025 01:14 AM

I am attending the online training for ServiceNow Administration Fundamentals (Xanadu) and couldn't follow for 2 days.

When I went back to the training I had to open a new instance but nothing has been saved from the previous modules. I am now at Lab 7.1.1

Do I need the previous information?

 

Thank you in advance for your feedback

Regards

Stuart Hinshelwood 

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Dr Atul G- LNG
Tera Patron

‎04-11-2025 06:46 AM

Hi @stuarthinsh 

Yes, that’s the expected behavior. If you lose your lab instance and take a new one, the old work will not be carried over.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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