New Joiner seeking resources / training material for CSA prep

[ProfessorXXII]

Hi all,

Recently joined ServiceNow, I have understood the vision and crux of the product and wish to prepare for Certified System Admin. Since there are so many resources out there it would be great if someone would help out with a structured training plan.

Regards,

Amey

[Dr Atul G- LNG]

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

• Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

• Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

• Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

• Watch my experience video – I’ve shared my own preparation journey and tips here:
  https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[Dr Atul G- LNG]

Hi @ProfessorXXII 

Start here: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_i...

[Tanushree Maiti]

Hi @ProfessorXXII 

Here is Tips of CSA certs:

• First complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

[Tanushree Maiti]

Hi @ProfessorXXII 

Also once your CSA is done. Must go through following career path:

 Servicneow has introduced AI System Administrator Career Journey  which is packaged by couple of Servicenow AI courses.

It has 3 stages: Associate AI Administrator ->Professional AI Administrator->Expert AI Administrator