Not able to log in on ServiceNow university as I lost access to previous organization

Aryan_B
Tera Contributor

2 hours ago

Hi All,

 

I have changed my organization hence lost access to my organization email id. Due to this I am not able to log in as I am not able to see the OTP sent to that email ID. I know I did a mistake , I probably should have changed MFA to authenticator App. Is there any way I can connect with ServiceNow Support team . I don't see any option to connect with them and ask for help. AI assistance is also useless unfortunately as it is not providing any solution which I am not able to do. Any help  will be much appreciated.

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2 REPLIES 2

Dr Atul - LNG
Tera Patron

2 hours ago

@Jim Poisson need your expertise

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Jim Poisson
ServiceNow Employee

an hour ago

@Aryan_B  DM me the email you're trying to use to access the University and I can take a look to see if I can do anything to assist.

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