Not able to see My voucher tab

Nandini Gupta · 3 weeks ago

Hi Everyone,

I'm not able to see my My voucher tab. Please help me how to find this.

GlideFather · 3 weeks ago

Hi @Nandini Gupta,

there's been switch between exam platforms from Webassessor to Pearson VUE, taking effects from 18th November.

With this transition there are no vouchers anymore, you can learn more here:

Exams with Pearson VUE FAQs

[GF#2] I just scheduled my 1st exam with Pearson VUE | Here's the guide and my experience

So this is the reason why you don't see the My voucher tab, because it's no longer a thing. If you had a voucher and you want to purchase it, go to My exams instead.

If you need help, you can Create a Case for ServiceNow University Team to assist you with this.

Good luck!

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No AI was used in the writing of this post. Pure #GlideFather only

Dr Atul G- LNG · 3 weeks ago

Hi @Nandini Gupta

That is expected behavior now. As per the latest exam vendor migration, SN has removed the concept of vouchers. This means that once you complete the training, you can book the exam through SN University directly without adding a voucher. You can log in and you will see the exam tab

https://www.linkedin.com/posts/dratulgrover_servicenow-activity-7396476654853984256-1GrL?utm_source=...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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