Not getting email from webassessor to verify in newer organisation

Enabler
Tera Contributor

‎08-18-2022 08:15 PM

I am not receiving a verification email from the webassessor email to verify while adding it to my new organizations, the issue is there since last week.

 

It's been more than 7 days since I raised a support case but there is no response from ServiceNow in the last 7 days.

 

Can anyone let me know what seems to be the issue?

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9 REPLIES 9

Enabler
Tera Contributor

‎08-18-2022 08:56 PM

Can anyone please comment on this?

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SumanthDosapati
Mega Sage
Mega Sage

‎08-18-2022 10:39 PM

Hi Prashant,

If you are having issue with webassessor account then you need to contact kryterion team and not nowLearning.

> Open this link 

> In the bottom right corner you have option for LiveChat with kryterion support team.

> They can help you with your issue.

 

Mark as correct and helpful if it solved your query.

Regards,
Sumanth

 

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Enabler
Tera Contributor
In response to SumanthDosapati

‎08-18-2022 10:53 PM

No help from kryterion team and not now learning team.

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SumanthDosapati
Mega Sage
Mega Sage
In response to Enabler

‎08-19-2022 01:16 AM

What verification email are you not getting?

Is that for creating a new account in webassessor?

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