Now Assist certification

[Prasanna_Patil]

Hello Everyone 

Can some one guide me if we have any certification for Now Assist

[Simon Hendery · Accepted solution]

Hi @Prasanna_Patil 

There are no certifications, as such, but there are several courses on Now Learning that are related to Now Assist.

Go to Now Learning and search 'now assist'.

[Juhi Poddar · Accepted solution]

Hello @Prasanna_Patil 

There is a micro certification(Now Assist Executive Micro Cert) on now learning platform. 

Please hit like and mark it as accepted solution.

Thank you 

Juhi Poddar 

[Simon Hendery]

Hi @Prasanna_Patil 

That's correct, the Now Assist Executive Micro Cert is the only micro cert available that is related to Now Assist. 

[kaushal_snow]

ServiceNow offers several training courses and a micro-certification related to Now Assist, designed to help professionals understand and implement generative AI capabilities within the platform. Here's an overview:

1. Now Assist Executive Micro-Certification:

• Purpose: This micro-certification is tailored for executive sponsors, providing foundational knowledge about generative AI and guidance on implementing AI-powered experiences on the Now Platform.
• Content: The learning path includes two concise courses focusing on the essentials of generative AI and its application within ServiceNow.
• Availability: Accessible through the Now Learning platform. 

2. Now Assist Essentials Course:

• Objective: This course aims to equip participants with the skills to integrate AI technology into workflows using Now Assist.
• Modules Covered: The curriculum encompasses a product overview, understanding and utilizing skills, installation and configuration processes, leveraging the Generative AI Controller, managing AI data, and additional resources.
• Availability: Offered on the Now Learning platform.

3. Now Assist for IT Service Management (ITSM) Implementer Learning Path:

• Goal: Designed for implementers, this learning path provides comprehensive training on deploying the Now Assist for ITSM application and configuring its features effectively.
• Structure: Combines interactive lessons with hands-on activities to deepen understanding and prepare participants for implementation challenges.
• Availability: Available through the Now Learning platform.

Follow - learning.servicenow.com