Now Learning Account Merging Issue
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02-09-2023 11:39 PM
Morning all, looking for some help as I can't access the help centre since leaving my last company after I requested a merge of my Now Learning accounts!!
I'm provided with the below image and error message "Authentication Failed" how can I fix this if I can't get into the help centre to raise a support ticket?
Any help would be much appreciated as i would like to continue on my learning path.
Regards
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02-11-2023 02:08 AM
I am getting the same popup and I can't access the my nowlearning account since I last week.
I created an Incident via support help but issue not resolved.
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04-18-2023 05:53 AM
Did you manage to solve it? I have the same issue.
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04-24-2023 08:36 AM
@shane whitting1 did you resolve your issue? I am stuck on the same popup for more than 10 days now
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05-15-2023 08:50 AM
I have also not received of any notification for my case being registered through my personal email. Is there any way to escalate?