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Now Learning Account Merging Issue

shane whitting1
Mega Explorer

‎02-09-2023 11:39 PM

Morning all, looking for some help as I can't access the help centre since leaving my last company after I requested a merge of my Now Learning accounts!! 

I'm provided with the below image and error message "Authentication Failed" how can I fix this if I can't get into the help centre to raise a support ticket? 

Screenshot 2023-02-10 at 07.30.23.png

Any help would be much appreciated as i would like to continue on my learning path. 

Regards 

 

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Community Alums
Not applicable

‎11-03-2023 05:13 AM

I am going through a similar process. Depending on your scenario the following may help.

Merge 2 NowLearning Accounts

https://nowlearning.servicenow.com/lxp/en/account-employee-training-and-learning-credit-management/c...

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