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Julie7
ServiceNow Employee
ServiceNow Employee

Attend Agent Client Collector Fundamentals to learn how to install, deploy, configure, customize ITOM monitoring in your environment, and integrate the Agent Client Collector with your Event Management and Operational Intelligence applications. 

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The ServiceNow Agent Client Collector (ACC) application provides centralized agent management, enabling you to monitor your service availability and ensure that your infrastructure and applications are running properly, utilizing low consumption of server resources. Agent Client Collector enables you to monitor your service availability, examine the health of your environment, and ensure that your infrastructure and its applications are running properly.  

In the newly updated course, the training team has 

  • Revamped the existing course with the updated and fresh look and feel of the application 
  • Covered the newest enhancements of the Agent Client Collector 
  • Added the content covering new functionality for ITOM Visibility, “Agent Client Collector (ACC) for Visibility.”  

 

ACC for Visibility brings intelligence to each endpoint for instant visibility and unparalleled context, enabling IT operations and security teams to quickly manage and collect OSQuery evidence data for SIR workflows efficiently.  

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Agent Client Collector for Visibility will provide reliable and scalable Discovery of End User Computing devices, agent-based server discovery in the datacenter while removing security-related implementation roadblocks, software discovery, and license management. 

If you are already using the ServiceNow Event Management and Operational Intelligence applications check out this course to learn more about Agent Client Collector and the benefits of using this application!