The newly released Hardware Asset Management Fundamentals on-demand course is an introduction to the hardware asset management application where you will learn to set up an effective Hardware Asset Management practice with key milestones, and a variety of people and departments.
In this 13-hour, intermediate-level, interactive course, you will master the setup, configuration, and use of the ServiceNow Asset Management and Hardware Asset Management applications, including planning a design, defining policies, identifying the information required and how that information can be obtained, determining what the hardware asset processes should look like, and how the technology can support these items.
Setting up an effective Hardware Asset Management (HAM) practice includes key milestones: planning a design, defining policies, identifying the information required and how that information can be obtained, determining what the hardware asset processes should look like, and how the technology can support these items. Most successful HAM programs involve a variety of people and departments, including IT, finance, services, and end-users. Investing time and careful consideration to build out the HAM practice produces a higher quality outcome.
Upon completion of this course you will understand how to control hardware and consumable inventory that is purchased and used; Manage the cost of purchasing and managing hardware asset receiving; Manage and organize the hardware asset lifecycle from planning to disposal; Achieve compliance with relevant standards and regulations; Improve IT asset services for end-users; Create standards and processes for managing assets; and Plan a design, identify the information required, how that information can be obtained, what the asset processes should look like, and how the technology can support these items.
The Hardware Asset Management Fundamentals course is a key component in preparing for the CIS-Hardware Asset Management exam.
When the course is complete, a voucher will be made available which may require payment. For more information on vouchers, please read the Certification FAQ
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