If you are looking to unleash the power of ServiceNow by using Performance Analytics with Project Portfolio Management attend Better Together: Project Portfolio Management (PPM) and Performance Analytics (PA) which demonstrates how our applications can work better together, creating perfect harmony. This course focuses on the benefits of using the Project Portfolio Management (PPM) application together with Performance Analytics (PA) and includes an overview of the PMO Dashboard and is recommended for program and portfolio managers who currently use the PPM application.
Better Together: Project Portfolio Management (PPM) and Performance Analytics (PA) follows the story of a fictitious record label, Workflow Records. The company represents some of the top artists in the country. Recently, the label revolutionized the digital music experience and as a result, grew rapidly. The company became overwhelmed with requests and could not keep up with its growing business. The executive team realized they needed to find a better way to work.
They decided to purchase ServiceNow’s Now Platform and it has transformed the way they work. Their employees are more productive than ever and are signing new artists all the time. ServiceNow has offered to show the label how integrating different ServiceNow applications can keep them at the top of the charts.
Megan Burke has been a Portfolio Manager at Workflow Records for about three years now. Her portfolio consists of projects and demands related to one of Workflow Records' most famous artists, a jazz band named Project Portfolio and the Managers. For several months, Megan has been sharing status reports with her leadership team to keep them updated on all the demands and projects within her portfolio. However, her leaders are now asking for more detailed data to help them make more informed decisions. Megan feels a little overwhelmed by the request and she isn’t sure where to locate this information. Right now, Megan is certainly singing the blues.
Find out how Megan can resolve her challenges by learning the benefits of using ServiceNow’s PA and PPM solutions together. She will review the steps for setting up project portfolio management analytics and reporting solutions and differentiate between performance analytics widgets and standard reports on the PMO Dashboard. She learns to analyze metrics on the PMO Dashboard to make important business decisions, identify the steps for sharing and tailoring the PMO dashboard, and create a new dashboard for a portfolio.
