Julie7
ServiceNow Employee
ServiceNow Employee

This is the first in a two-part series dedicated to courses that cover how ServiceNow keeps your data secure and best practices you can implement to ensure you are doing your part. 

Data security is becoming more important every day. This is especially true in industries that are highly regulated like the financial services, healthcare, and public sector industries. In addition, highly publicized breaches, like those at Facebook and Equifax, increase general concerns over the security of our data. ServiceNow is committed to our customers’ data security and has put in place robust controls to protect our customers’ data in our cloud. We also monitor for threats 24 hours a day, 7 days a week, 365 days a year. This training will provide an overview of the measures ServiceNow takes to secure the Now Platform and will prepare you to answer common questions that customers and prospects have about how ServiceNow secures its cloud environment. 

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Attend Security Foundations: How ServiceNow Secures its Cloud, a free 50-minute on demand course designed to guide you to a deeper understanding of how ServiceNow effectively secures its cloud, and how our security directly relates to your specific business needs and concerns. Each journey follows a specific logical order with the aim of each stage building on the last, culminating in a broad but robust understanding of the systems and controls that ServiceNow has in place to protect its customers' data. 

After you finish this course you will understand ServiceNow's commitment to security.  You will also be able to identify the roles, responsibilities, and product features designed to secure customer data and describe the underlying architecture of ServiceNow security controls. 

This course is intended for anyone who needs to understand or explain the measures that ServiceNow uses to secure our architecture (Sales, SCs, Partners). 

Check back next week for a blog covering your responsibility as a customer when it comes to data security.