Now Learning Blog – Upcoming Certification Exam Pricing Changes

[Julie7]

Read this blog to learn more about some important pricing updates! 

As you may know, ServiceNow has started to offer some of their certification training programs on demand and at no cost. Starting on 10 July 2020, these on demand courses will include the option to purchase a certification voucher to complete the certification process.  

New Certification Exam Pricing 

Certification	Price
Non-Implementation Specialist Certifications	$300* USD
Implementation Specialist Certifications	$450* USD
Master Architect Certification Program	$15,000 USD
Exam re-takes	$100 USD
Certification re-entry exam (if expired)	Full Cost

*Certification voucher is included in the instructor-led course fees. 

• Partner discounts apply. Certified Administrator exam vouchers are available at no charge to individuals from ServiceNow partner organizations upon successful completion of the on-demand course. In accordance with our policy, learners must take required courses before attempting a certification. 
  
• Micro-certifications and Suite certifications remain free of charge. 
  

Certification Maintenance 

Starting with the Paris release, certified individuals will need to pay an annual fee to complete the bi-annual maintenance exams. This is a single fee per user per year, no matter how many maintenance exams that user needs to complete. 

Certification Maintenance	Price
Annual Maintenance Fee	$200

• The Annual Maintenance Fee program will begin with Paris and be charged yearly with the ServiceNow fall release. 
  
• Learners who have been in the program for more than one year will be charged. Date entered the program = date passed first mainline exam. 
  
• The Fee covers the cost of the two release Delta Maintenance Exams and any Delta Maintenance Exam retakes in a year for all mainline certifications an individual holds. 
  
• Partner discounts apply. 
  

Free Voucher for Certified System Administrator Exam  

The promotional offer of a FREE voucher for the Certified System Administrator exam is coming to an end on Friday, July 10, 2020, for non-partners. Please be sure to take advantage of this offer by completing the On Demand ServiceNow Fundamentals course on or before July 10^th.   

If you have any questions about these pricing changes, please email certification@servicenow.com.

[devKz]

Very disappointing. 200$... really?

[Jeffrey McKinne]

Hello, 

I was told back in 2017 that a ServiceNow certification was the ticket.  

I received the following:

Passing the ServiceNow System Administrator Certification Exam demonstrates mastery of ServiceNow System Administration and certifies that a candidate has the skills and essential knowledge necessary to manage the configuration, implementation, and maintenance of the ServiceNow platform.

Successfully passing this certification exam also establishes the core skill set necessary to pursue further certification for individuals.

I became ServiceNow Administrator certified in July 2019 after studying my heart out and passing the exam.  The cost of the privilege to to take the certification exam (Madrid) was $2,400.00 dollars that I paid to Glidefast LLC to obtain the voucher to take the test.  Since then I have taken the New York and Orlando certification exams successfully.

I have not, since my initial certification. been able to obtain employment with ServiceNow in any form despite what I was told by ServiceNow and Glidefast LLC (see above). I have been told I need at least 3 years experience.  How does one get experience?

The $2,400.00 was and continues to be a lot of money...money that was spent for virtually nothing, as I have absolutely nothing to show for it.  Now you are expecting us to pay $100.00 per Delta exam?  

Do you have any advise for me? 

Thank you in advance... 

[Inactive_Us2547]

Hi Madhu,

did you find the answer to your question?

[syedfarhan]

All my certifications money are paid by my organization. 200$ just of maintenance is huge. ServiceNow should reconsider the decision. I did my first mainstream certification in 2015 for 150$ 

[Ray45]

I had planned on taking the training path for security. Finding out the cost has proven too difficult, and the ten classes would cost thousands and yearly $200. I guess it will be a rare certification, because its just not worth it.  BTW, I am CISSP, MCSE, and about ten others. 

[Maverick E]

10k to 20k per month sounds nice to me

[Community Alums]

Can some one give me more details on payments using Indian credit card, I don't see any option to pay in INR. Thanks! 

[Bhawanjit Sing2]

Hi Yashawanth,

The payment will be in USD. There is no option of INR.
You just need to enter your credit card details and click pay.