Now Learning link leads to empty page

Michael_HCSC · ‎09-20-2023

At the Now Learning home page, within the menu selections at the top of the page, the link to "Credential Program -> Program Guide" sends me to a blank page. Is this a known issue? Is there another way to view the information that is supposed to be displayed at that link. Here is the URL where I land when navigating the menu as described:

https://www.servicenow.com/services/training-and-certification/journey/#/

This seems to happen with any link that is intended to send one to the "Guide."

Regards,

Michael

Aylee Andersen · ‎09-20-2023

Hi @Michael_HCSC,

I tried navigating to the Program Guide with the steps you included and it pulled up just fine for me. It was also working when I clicked the link you attached. Either they fixed it in the last few hours, or you're running into something funky. Maybe try a different browser? Or an incognito window? If either of those suggestions work, try clearing your cache and your cookies for the Now Learning site and see if that fixes it in your default browser.

This is what the page should look like when it loads:

Sorry you've been having trouble with it! Hopefully one of those suggestions helps you out.

View solution in original post

Michael_HCSC · ‎09-21-2023

It started working for me today with no extra steps needed. Thanks so much for your reply!

Dr Atul G- LNG · ‎09-22-2023

Thanks @Michael_HCSC for confirmation.

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