Hi everyone,
I’m excited to share that we’ve recently published the ServiceNow University Training Administration Guide, a practical, step-by-step playbook designed to help Training Administrators, Enablement Leads, Learning Credit Managers, and anyone supporting platform adoption set their teams up for success.
This guide gives you the structure and know-how to lead training and adoption effectively within your organization. It will help you:
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Clarify your key responsibilities and role within the platform team
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Plan and deliver structured, role-based training
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Choose the right training and adoption offerings at each stage of your rollout
- Use My Team Training Planner, dashboards, and other available resrouces effectively
- Drive real engagement, readiness, and value across your organisation
Whether you’re brand new to the Training Administrator role or looking to level up your enablement approach, this guide gives you the structure, tools, and best practices you need.
👉 Access the full Training Administration Guide here
