Over the past year, the ServiceNow Training and Certification team has converted many of their highly popular live classes to on demand format.
With these conversions how can you make the best decision on which format is best for you?
Refer to the chart below to learn the benefits of Private vs Public instructor-led classes vs On Demand courses and then read on to see which courses have been converted!
Live Instructor-Led courses and the On Demand counterparts
ServiceNow Fundamentals (Live) | ServiceNow Fundamentals (On Demand)
The On Demand option is a two-day course where you can begin your ServiceNow journey by learning the fundamental Now Platform features.
Configuration Management Database (CMDB) Fundamentals (Live) | Configuration Management Database (CMDB) Fundamentals (On Demand)
The On Demand option is a one-day course with assessment simulators that will teach you how to implement a successful CMDB, configure rules to prevent duplicates, and populate data from various sources.
Project Portfolio Management (PPM) Fundamentals (Live) | Project Portfolio Management (PPM) Fundamentals (On Demand)
The On Demand option is a two-day course that will teach you about ServiceNow's Project Portfolio Management (PPM) application and how to efficiently manage the project lifecycle from initiation to closeout.
IT Service Management (ITSM) Fundamentals (Live) | IT Service Management (ITSM) Fundamentals (On Demand)
The On Demand option is a 1.5-day course where you will learn about IT Service Management (ITSM) Fundamentals.
Human Resources (HR) Fundamentals (Live) | Human Resources (HR) Fundamentals (On Demand)
The On Demand option is an 8-hour class that will teach you how to automate standard HR processes within your organization.
On Demand Courses with Now Assist
You may have noticed the graphic above includes options for “Now Assist for On Demand.” The ServiceNow training department is excited to offer this new program that can be partnered with select On Demand courses to enhance your learning experience. Check back for next week’s blog which will provide more information on this new program.
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