Now learning voucher cancelled.

ShraddhaMore
Tera Contributor

‎12-09-2024 08:52 AM

Hi All,

My ITSM voucher is showing as cancelled as missed the exam. Is there any way to get another one by completing the course again?

ShraddhaMore_0-1733763047871.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-09-2024 08:57 AM

Hi @ShraddhaMore 

 

So you already booked the exam and you missed out, if yes then you can't get the voucher back. The same thing happened with me and I recommend logging a Now learning case and if the team can give you another voucher, in my case I did not get a new one, and I need to take a retake only.

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Dr. Atul G. - Learn N Grow Together
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ShraddhaMore
Tera Contributor

‎12-09-2024 09:14 AM

I tried attending course again, but I could not even complete the course again. 

ShraddhaMore_0-1733764440722.png

 

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Sandeep Rajput
Tera Patron
Tera Patron

‎12-09-2024 10:28 AM

@ShraddhaMore Raise a case with Now Learning support and see if they can reschedule the exam for you.

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