Now learning voucher cancelled.

ShraddhaMore
Tera Contributor

Hi All,

My ITSM voucher is showing as cancelled as missed the exam. Is there any way to get another one by completing the course again?

ShraddhaMore_0-1733763047871.png

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @ShraddhaMore 

 

So you already booked the exam and you missed out, if yes then you can't get the voucher back. The same thing happened with me and I recommend logging a Now learning case and if the team can give you another voucher, in my case I did not get a new one, and I need to take a retake only.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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ShraddhaMore
Tera Contributor

I tried attending course again, but I could not even complete the course again. 

ShraddhaMore_0-1733764440722.png

 

Sandeep Rajput
Tera Patron
Tera Patron

@ShraddhaMore Raise a case with Now Learning support and see if they can reschedule the exam for you.