penalty for reschedule of an exam?

krishna murthy
Kilo Contributor

I have rescheduled my exam successfully. Is there any penalty for it?

1 ACCEPTED SOLUTION

Mark Roethof
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8 REPLIES 8

Mark Roethof
Tera Patron
Tera Patron

To add, the exact copy/paste from webassessor:

Reschedules, Cancellations, and Missed Exams
You may reschedule or cancel your exam in the Webassessor system at any time without cost or penalty up until 72 hours of your appointment time. Once you are within 72 hours of your appointment time you are still able to reschedule or cancel your exam in Webassessor, but you will incur a fee up to $150 USD. If you miss your exam entirely you will incur a flat $150 fee to sit for the exam again. Kryterion staffs proctored resources according to your registration, so please make sure schedule appropriately to avoid any fees. Please contact certification@servicenow.com to provide your penalty payment for your missed exam.

So again, in theory: Yes there is penalty involved.
In reality, did this last time about 4 weeks ago, no issues at all.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

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Indrajit
Mega Guru

Hello Krishna,

There is no penalty for rescheduling the exam i have scheduled my CSA Four times they said that you have to reschedule prior to 72 hours of exam but that is not an issue . so no penalty at all.

 

kindly mark Correct and Helpful if applicable.

Regards,

Indrajit.

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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kranthikboy
Tera Contributor

Rescheduling Online Proctored exam with in 72 hours costs $ 59 and $150 for center exam. If you are rescheduling before 72 hours its free.