Please help me - Struck at 2nd one

[balubhimire]

Did you filter the list to show in the assigned to column and Service Desk in the Assignment Group c...

Did you use the list editor to assign all items in the list to Platform User? Did you filter a new l...

Did you mark the the Incidents list as a Favourite and rename it 'My Incidents'?

[Mark Manders]

Your first and second point to the same Docs page and the third one to a different one. Please tell us what you are doing, what is happening and what you were expecting. Sending us 3 Docs links stating that you 'Struck' at one that is shared twice, doesn't help us in understanding what it is you need help with.