virtual agent, Test Topic Discovery & Model Accuracy

Avinash Kumar K
Tera Expert

Hi, 

I am struck with this last part of the simulator i couldnt able to complete this. can anyone please help me with this.

 

Test your NLU model to see if the InternetIssues intent is returned.

  • Open the default Service Portal and test the following utterances:
    • Is there an internet outage
    • I cannot connect to the internet
    • My wifi is not working
  • If your model’s accuracy is below 80%, follow the recommended practices for NLU to improve your models accuracy. Retest each utterance when you have published you changes.
6 REPLIES 6

Shane4
Tera Contributor

Did you figure this out? I have the same issue. When I test I get 100% for each of the three utterances but the validate still fails.

Hi @Shane4 ,

 

If you have completed the course above 80% then you can click on submit button. You will receive micro certification.

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

Hi @Shane4 

 

If you completed the labs more than 80% score, you can submit the labs and you will get badge.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Shane4
Tera Contributor

That did it, thank you.