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‎05-19-2014 03:13 AM
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‎05-19-2014 04:53 AM
It is not possible to display pop up window using business rule as it runs in server side.
You can get Info message or Error message by using gs.addInfoMessage() or gs.addErrorMessage() .
For more details please follow link
Scripting Alert, Info, and Error Messages - ServiceNow Wiki.
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‎05-19-2014 06:12 AM
to me, it sounds more like a confirmation message... popups are annoying and since your intention is to "inform" a user of something, gs.addInfoMessage presents itself as an ideal solution -> a message to inform....
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‎05-20-2014 07:46 AM
This might be the solution to your problem:
http://www.evanios.com/site/servicenow_popup_alert_box_business_rule/
Altough this is not really best practice, this should work for you.
