PSDS Essentials Lab Question

[AmyX]

Hi all,

I'm doing the Lab 1 exercise of Public Sector Digital Services Essential course. I've followed all the steps one by one. However, at the end of Lab 1, I still can't see the Constituent Information tab after I've created a new interaction and selected the Constituent. Does anyone know why?

[Mark Manders]

It's a workspace, so try logging out and back in again, or clear the cache. Refreshing alone often isn't enough.

[AmyX]

Hi Mark,

Thank you for your quick response! Unfortunately it doesn't work. I've tried logging out, clearing cache, and logging back in. Also tried in incognito mode. The Constituent Information tab still not showing up. In mine instance, it's showing Customer Activity tab instead.