I passed my CSA exam on January 17, 2025. The results are updated in Pearson VUE and Servicenow cred

jaccckk
Kilo Contributor

‎01-20-2025 02:52 AM

Exam Name : CSA

Date of the exam passed : 17th January 2025

I completed my CSA exam on Friday, January 17, 2025, and passed the exam with the help of ITExamslab. The results have been updated in Pearson VUE and Servicenow credentials; however, I am still unable to view the certificate, even though it has been more than 48 hours since I passed the exam. Could you please assist me with this?

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3 REPLIES 3

Simon Hendery
Mega Patron
Mega Patron

‎01-20-2025 10:10 AM

Hi @jaccckk 

 

From 'View Achievements' > 'My Certifications' in Now Learning, you should be able to click on the '...' button to view/download the cert:

SimonHendery_0-1737396532573.png

 

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Mimi Edet
Tera Guru

‎01-20-2025 10:22 AM

Hi @jaccckk 

 

Congratulations on passing your CSA. You should be able to check your certification from the My Achievement menu in your NowLearning account.

 

Regards,

Mimi Edet

LinkedIn: https://www.linkedin.com/in/edet-promise/

=========================================================
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful."

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Harish Bainsla
Tera Sage
Tera Sage

‎01-20-2025 10:18 PM

Hi @jaccckk  Follow these steps

1. Login to https://nowlearning.servicenow.com/lxp/

2. Click on the profile icon,

3. Go to my achievement and click on my certifications.

4. Click ... icon top of your certificate and Download

 

if my answer helps you mark helpful and accept solution

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