Re-attempt of ServiceNow CSA exam

Praveen a1
Kilo Contributor

I had written ServiceNow CSA exam last week and failed in first attempt. I had ServiceNow voucher with me. Would that be possible to re-attempt the exam with the same voucher? Or do i need pay some extra amount? Help with me experts.

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Ones the voucher is used, you can't use it again. To take a retake, you would need to pay for this ($100 + TAX).

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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11 REPLIES 11

Praveen a1
Kilo Contributor

No, I have completed the course and got the voucher.

I had to pay 300 for the course then i paid another $300 for the voucher

Allen Andreas
Administrator
Administrator

Hello,

As has been mentioned. The voucher is for the first attempt. Once you've used the voucher, it's been used. There isn't a second attempt on the same voucher, etc. You'd have to pay at that point for the re-take.

Please mark reply as Helpful, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Rajat Gupta6
Tera Guru

I think the cost to retake CSA exam is 150 USD plus Tax. And yes, the voucher can be used only once.

 

Regards,

Rajat

Nimra Choudhry
Kilo Contributor

Quick question, How long do we have to wait to schedule retake CSA exam? lets say I failed first attempt today can I schedule immediately for tomorrow? I'm familiar with fees not timings. Please advise