Regarding Servicenow CAD certification Expiry

venkat_guthik
Tera Guru

‎07-01-2024 10:41 AM - edited ‎07-03-2024 11:30 AM

Hi Everyone...
 I have completed my course and written my CAD certification exam on March 06, 2024 (through my company partner portal). In my nowlearning profile CAD certification is showing that Expired. After completion of my CAD exam there is no delta exams happened, within 3 months how it will be expired, approximate time is 1 year right.

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After my observation in nowlearning portal, they increased the course fee 300$ to 500$ (when i have taken it is 300$), Servicenow expired my Certification. And the course which i have taken is showing as expired.

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Now new CAD course showing the fee is 500$ in nowlearning portal, and showing course completed on march 1, 2024.

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They need to take new course fees 500$ from the users who are taking the course newly, for already completed persons they don't charge  right ? Because of these new course changes they can't make the certificates expire right??
Please help anyone and suggest me... do i need to retake the course and CAD exam (or) servicenow will they make my certificate ACTIVE or not.

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venkat_guthik
Tera Guru
In response to RamisettyS

‎08-16-2024 11:26 AM

Hi Ramisetty,

Actually i don't know, if we pay again and write the exam, will it happen again or not. They are not providing any confirmation on it and also not provoding any reasons for the invalidation process.
Iam planning to write the exam again in offline mode, directly in the centres. not in online-mode. This was the suggestion i can give, if we go online mode means will it may happen again, better to go and write the exam in offline mode centres.

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