Hi , While user send an email to the closed tickets like change, then the auto reply email should be triggered to the sender from ServiceNow that "Your ticket is already closed please raise new ticket" .As of now we have configured the below steps.1....
I've now managed to amass a lovely set of different ServiceNow logins: my current employer, my former employer, my former employer's primary client, and my personal one. I have badges under some and my Community ranking under another. Before I dive...
Hello,So I got to this stage but my interface does not contain the category section where I can set it to software. I had to use the list controls to Select the Priority column to sort the list so that 1-Critical incidents and, for State I had to use...
All,We are using SAM Pro and are confused by a difference between Out Of the Box installation (OOTB) and the Support documentation. I hope some of you will have some knowledge on it. In Software model fields (servicenow.com) ServiceNow provides 3 st...
What are two key aspects of LDAP authentication : I strongly choose Authentication & Authorization. I've seen some say Data Population..
I was just taking MID Server Installation and Configuration course at NowLearning and came across the following page explaining version of OpenJDK bundled with MID server. Open JDK 1.8.0 reached EOL on Jan 2019. I clearly thought this was wrong and c...
Just out of curiosity, how many courses are people taking? I've seem that there are some udemy courses are well. Are people taking them from ServiceNow or directly from Udemy. I already have an Udemy account from work and cursious if there is any b...
Hi community, I had scheduled ITSM certification through online proctored today but when I clicked on Launch , it navigated me back to same page (Launch Page) and I was not able to start the exam. I checked with Kryterion customer centre, they are sa...
I can't able to link webassessor mail into serviceNow now learning portal.even I am linking correct webassessor mail.
Hello , Can anyone please confirm the camera requirements for the online proctored CSA exam ? Is an external camera required ? or an internal laptop camera is ok ? Thanks!
"I'm a Major Incident Manager, and I'm looking to take my career to the next level. I have knowledge in Problem Management and Change Management. Can anyone suggest or guide me on what I should learn next?
I recently encountered an issue where my Certified Systems Administrator (CSA) exam was suspended due to some unforeseen circumstances. I want to clarify that there was no malpractice involved.I'm now looking to understand the process for reissuing m...
Hello, I am currently enrolled in Associate Application Developer. When do I be able to purchase a exam voucher. I am not affiliated with any company. I just want to know if I will be able to purchase a exam voucher upon completion of Associate Appli...
I want to display a field message and the message should be in the following format:"The order placed is listed in your requestsNavigate to it"But when i m using g_form.showFieldMsg() it is not helping me to go to new line.How can I achieve this
Unable to complete Course: Performance Analytics (PA) Advanced On Demand to 100%These lessons: Adoption JourneyReport Building TechniquesResponsive Dashboards never show up as completed how many ever times I try. I make sure to click all buttons, i...