Remove ORDER NOW button in service catalog
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‎07-11-2014 05:42 AM
I want to remove order now button in service catalog and create submit button in it.can anyone please help me.
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‎07-25-2017 10:54 AM
I have a similar issue I am trying to sort out. I want to rename the Order Now button to Submit. I was able to do that via the System UI > Messages. I was also able to remove the Cart, Quanitity, etc from the form via the "maintain items" solution Michael outlined, but I can't get rid of the "order this item" box without it removing my button as well. Even if "no order now" is set to false, "use cart layout" is set to false, and the rest set to true, the "Order Now" button (now renamed submit) won't display. It seems that the "no order now" is dependent on "no order" and I can't figure out how to bypass it.

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‎08-15-2018 07:20 AM
Hi Michael,
I can't seem to find the "maintain items" list. Can you guide me further on this? The order now button confuses our users. I want to remove it completely so that the only option is 'Add to cart' and after that 'Proceed to checkout' in the Shopping Cart.
Best Regards
Thomas Gammelgaard Madsen
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‎06-13-2022 03:06 AM
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744898