Request for Certified System Administrator Exam Voucher – Completed Administration Fundamentals On D
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07-24-2025 05:23 AM
Dear ServiceNow University Team,
I hope this message finds you well.
I recently completed the ServiceNow Administration Fundamentals On Demand course and, based on the eligibility criteria, I understand that I should receive a voucher for the Certified System Administrator (CSA) exam.
However, I have not yet received any voucher or further communication regarding the exam. I kindly request you to check and confirm whether I am eligible and advise on the next steps to obtain the voucher.
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07-24-2025 06:13 AM
HI @SIDDHAARTHS
Once you complete the training, you'll gain access to the feature.
If it still doesn’t appear, please log a new Learning case and the team will assist you further.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-24-2025 09:31 PM
Thank you for your response.
I’ve followed the instructions provided, but I still haven’t received the Certified System Administrator exam voucher.
I completed the ServiceNow Administration Fundamentals On Demand course and believe I meet the eligibility criteria.
Could you please advise on the next steps or check if there is a delay?
Thank you for your assistance.
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07-25-2025 06:38 AM
Hi @SIDDHAARTHS
Please log a case with the Now Learning team
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-25-2025 06:49 AM
EvenAfter Logging a case it is still showing like you have to pay 300 dollars