Request for Certified System Administrator Exam Voucher – Completed Administration Fundamentals On D

SIDDHAARTHS
Giga Contributor

Dear ServiceNow University Team,

I hope this message finds you well.

I recently completed the ServiceNow Administration Fundamentals On Demand course and, based on the eligibility criteria, I understand that I should receive a voucher for the Certified System Administrator (CSA) exam.

However, I have not yet received any voucher or further communication regarding the exam. I kindly request you to check and confirm whether I am eligible and advise on the next steps to obtain the voucher.

15 REPLIES 15

Sir still it is showing me to pay 300 dollars I still didn't get any voucher.. 

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Still it is showing like this.

 Here are my details for your reference:

  • Full Name: SIDDHAARTH S

  • Email ID registered with ServiceNow: siddharth211004@gmail.com

  • Date of Course Completion: 23-07-2025

  • Course Name: ServiceNow Administration Fundamentals On Demand

Please let me know if any additional information is required.

 
 
 
 
 
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Have you checked under My Learning and the Vouchers link above your name? Checking your account it looks it should be present there.

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Hi Jim, I have received the Eligibility for CSA Voucher badge. However, when I try to access the Certified System Administrator Voucher content, it still asks me to pay 300 USD or use 300 learning credits. It looks like the voucher is not yet linked to my account. Could you please help resolve this or guide me to the correct team? Thank you.

You earn a voucher, however there is a cost to redeem the voucher. Vouchers are not free, to take the exam you have to pay the fee listed.