Service Delivery (HRSD) Fundamentals On Demand
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03-25-2025 10:02 AM
Hi guys,
This course is to have some lab exercises, but, I cannot find anywhere where to get the details of the activities for the labs.
It says:
Appreciate your help.
Thanks
Nina
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03-25-2025 10:06 AM
Hi @NinaJ
The lab files are generally added to the knowledge base. Please check in your lab instance by navigating to Self-Service → Knowledge Base. If you find the HR knowledge base there, check it first.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-25-2025 11:20 AM
Hello @NinaJ
You can find the lab activity details in the course eBook, also referred to as the Participant Guide.
To access the eBooks, log in at: https://app.inkling.com/s/servicenow/library.
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
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03-25-2025 11:26 AM
Hello @NinaJ
You can find the lab activity details in the course eBook, also referred to as the Participant Guide.
To access the eBooks, refer this: Ebook details.
Hope this helps!
"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"
Thank You
Juhi Poddar
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03-25-2025 11:46 AM
Hi @NinaJ ,
You can find the lab activity details in the course eBook. Check your registered email inbox and search for “ebook library” in your inbox you must have received the ebook url and credentials. You can find the lab details over there.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards,
Rohit