(ServiceNow Administration Fundamentals On Demand) Lab 1.1 Question

[markmatthew]

I am working on Lab 1.1 for ServiceNow Administration Fundamentals On Demand Course and not sure what I am doing wrong. I have followed the following steps: 

How to order an Infinity through the Service Catalog

Follow these steps to receive your very own Infinity:

1. Log into the Cloud Dimensions ServiceNow instance
2. Navigate to Self-Service > Service Catalog
3. Click on the Hardware category
4. Scroll until you see Infinity listed, then click on the title
5. Fill out the form: pick the color of Infinity you want to have – memory must be the default 256GB for this testing period
6. Click Order Now or add the item to your cart if you plan to request additional items in the Service Catalog

But There is no "Infinity" listed in my Requested Instance? Not sure what to do.

Mark

[vishnuvsn23 · Accepted solution]

Hello  Matt,

If I remember correctly , we need to create a catalog item by our own before heading to requesting a catalog item - Infinity - Hardware

Might be you created in Demo Learning Instance and checking in PDI instance. or vice versa

Thanks