Sys Admin training On Demand Lesson, doesn't mark as completed

[DMcCollum]

Hello, I'm working through the ServiceNow Administration Fundamentals On Demand course.  

In Module 4: Manage Data, I have completed the Configuration Management Database (CMDB) Lesson, however it does not mark as "Completed".  This is preventing me from receiving a 100% complete for the course.

How can I correct this issue?

Thank you in advance.

Duncan

[Ziad Q · Accepted solution]

Hello,

This does happen from time to time in courses, I recommend to submit a case the help center to have the issue resolved.  Alternatively you may try to complete it again and see if does work.

Please mark this as the correct answer if I've answered your question.  Thanks!

Regards,

Ziad

[Ziad Q]

Hello,

This does happen often, I normally try to re-do the module in question and if still fails then I recommend to open a case in the help center.

Please mark this as the correct answer if I've answered your question.  Thanks!

Regards,

Ziad

[Nikhil Bajaj9]

If you are sure that you complete all CMDB Lessons and Lab then you should raise a case with ServiceNow/ Now learning. Whom to contact info can be found here:-

https://www.servicenow.com/community/training-and-certifications/useful-information-whom-to-contact-...