ServiceNow Adminstraton Fundamentals lab 3.3.1 not showing related or expected links

andywyatt
Giga Contributor

I trying to go through this course and so far everything for any requested lab, my instance has matched the expected output. However hitting lab 3.3.1. I have done everything up to the point it asks in 3..1 lab it says to create  a child service offering. 

 

It says i should access the offerings tab , but i have NO offerings tab at all as pictured . I genuinely cant see what I'm doing wrong here or why I'm not seeing the related links? 

 

any help thanks 

3 ACCEPTED SOLUTIONS

Tanushree Maiti
Kilo Patron

Hi @andywyatt 

 

As @Dr Atul G- LNG  has said,

  • right-click on the form header and select Configure > Related Lists.
  • Add "Service Offerings": Look for Service Offerings in the Available list, move it to the Selected bucket, and click Save

It will work.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

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andywyatt
Giga Contributor

Thanks in the guidance and it worked.  There where a few offering options to add, so added them all, but all good thanks!!

View solution in original post

You can accept my answer as well...as solution @andywyatt 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @andywyatt 

 

No worries you can add by yourself. Right click on form --> Configure -- Related List 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

You can accept my answer as well...as solution @andywyatt 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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thanks.. new to this so appreciate the guidance  

#KeepLearningNKeepGrowing

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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