ServiceNow Fundamental on Demand and CSA exams cost

PrinceO
Tera Contributor

I have paid $500 for the ServiceNow fundamental on Demand course and completed it. I now have an exam voucher. But when I click on it, it shows START - pay and begin $300. Do I have to pay $800 dollars altogether for the CSA certification? Please I need some answers URGENTLY.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @PrinceO 

I'm not sure when you registered for the CSA training, but about a month ago, all trainings on Now Learning became free. You only need to pay for the certification cost, which is $300 plus taxes. If you already paid, you should get a refund of $500. However, if you haven't paid yet, the training will be free, and you'll only need to pay $300 once you complete the training.

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AndersBGS
Tera Patron
Tera Patron

Hi @PrinceO ,

 

The short answer is yes. As you paid 500USD before the on-demand training became free, and you also need to pay 300USD to utilize the voucher to take the exam an obtain the certification.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Nilesh Pol
Tera Guru

@PrinceO YES, You need to pay 300USD for claim the certification Voucher afterwords it will be used on scheduling your CSA exam. 

Tip: Connect with manager before paying, if you using servicenow portal account, then there is posibility that manager should assinged you Leaning Credits for claiming.

PrashantLearnIT
Giga Sage

Hi @PrinceO 

 

I'm not sure when you registered for the CSA training, but about a month ago, all trainings on Now Learning became free. You only need to cover the certification cost, which is $300 plus taxes. However, if you haven't paid yet, the training will be free, and you'll only need to pay $300 after completing it.

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Prashant Kumar
ServiceNow Technical Architect


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