ServiceNow Fundamental on Demand and CSA exams cost
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‎03-02-2025 04:20 AM
I have paid $500 for the ServiceNow fundamental on Demand course and completed it. I now have an exam voucher. But when I click on it, it shows START - pay and begin $300. Do I have to pay $800 dollars altogether for the CSA certification? Please I need some answers URGENTLY.
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‎03-02-2025 11:13 AM
Hi @PrinceO
I'm not sure when you registered for the CSA training, but about a month ago, all trainings on Now Learning became free. You only need to pay for the certification cost, which is $300 plus taxes. If you already paid, you should get a refund of $500. However, if you haven't paid yet, the training will be free, and you'll only need to pay $300 once you complete the training.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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‎03-02-2025 11:04 PM
Hi @PrinceO ,
The short answer is yes. As you paid 500USD before the on-demand training became free, and you also need to pay 300USD to utilize the voucher to take the exam an obtain the certification.
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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‎03-02-2025 11:18 PM
@PrinceO YES, You need to pay 300USD for claim the certification Voucher afterwords it will be used on scheduling your CSA exam.
Tip: Connect with manager before paying, if you using servicenow portal account, then there is posibility that manager should assinged you Leaning Credits for claiming.
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‎03-03-2025 12:00 AM
Hi @PrinceO
I'm not sure when you registered for the CSA training, but about a month ago, all trainings on Now Learning became free. You only need to cover the certification cost, which is $300 plus taxes. However, if you haven't paid yet, the training will be free, and you'll only need to pay $300 after completing it.
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Cheers,
Prashant Kumar
ServiceNow Technical Architect
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