ServiceNow Fundamental on Demand

[matthewavog]

Hello, 
Looking for information over vouchers that used to be included with the Admin course. As of our last bootcamp the members received vouchers for the completion of this course. Now my cohort is reporting that no voucher(s) was received.  Looking for more information and dates when this changed. we may be looking for alternate courses going forward. 

Thank you in advance
Matt V

[GlideFather]

ahoy @matthewavog,

there are no more vouchers after November 2025. 

you can read about exam scheduling at this article I wrote the other day: [GF#2] I just scheduled my 1st exam with Pearson VUE | Here's the guide and my experience

Also, voucher when existing made you eligible, but eligible didn't mean free, it was a massive misunderstanding :(( I am explaining the legacy exam system with vouchers  here: [ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs KEEP IN MIND IT IS NO LONGER VALID

Everything about exams and certifications can be found here: ServiceNow Credentialing Program Guide

Or you took a training with a live instructor? If so, then you should contact the instructor to share with you how to continue..

[Dr Atul G- LNG]

Hi @matthewavog 

As per the latest update from ServiceNow, and following the change in the exam vendor from Webassessor to Pearson VUE, the voucher concept is no longer valid.

This means you now have two options to book your exam:

• Redeem your learning credits (if applicable), or
• Pay directly using your credit/debit card through Pearson VUE.

The previous voucher scheme is no longer supported, and ServiceNow is currently not issuing or accepting exam vouchers under the new process.