ServiceNow Platform Implementation On Demand - ERROR

thikkavinuthnap
Tera Contributor

‎08-06-2025 04:09 AM

thikkavinuthnap_0-1754478497111.png

I'm Getting error for the roles even though I gave the roles name with correct .

thikkavinuthnap_1-1754478532045.png

The role names which I gave in the task to perform . Can anyone help me with this .

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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-06-2025 04:11 AM

Hi @thikkavinuthnap 

 

https://www.servicenow.com/community/training-and-certifications/snpi-story-1-build-a-scoped-hhd-app...

 

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Nikhil Bajaj9
Tera Sage

‎08-06-2025 04:19 AM

Hi @thikkavinuthnap ,

 

Although it is not exactly same but check name sin screenshot and try. Let me know if it is working or not.

 

NikhilBajaj9_0-1754479226132.png

 

Role name should be HHD_admin not only admin or HHD.admin. (In your screenshot HHD_ is missing.).

 

If my answer helped you, please mark it solution accepted and helpful.

 

Regards,

Nikhil Bajaj

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Regards,
Nikhil Bajaj
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Mark Manders
Mega Patron

‎08-06-2025 04:20 AM

Are those names really correct? 

If you are truly convinced it's an error on NowLearning, create a Case there, so they can assist.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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Viraj Hudlikar
Tera Sage

‎08-06-2025 04:36 AM

Hello @thikkavinuthnap 

 

Answer lies in your screenshot, the role name expected is hhd_admin and hhd_user but your next screenshot says hhd.admin & hhd.user which is something invalid so your validation is failing. 

Tip: When you try to go through on-demand course make sure you avoid any typos try to enter as exact name given over instructions.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

 

As per new community feature you can mark multiple responses as correct.

 

Thanks & Regards
Viraj Hudlikar.