ServiceNow University : Creating Tracks from 0 to hero program

[rching23]

Hi, 

I work with universities and we are planning to roll out a track for ServiceNow.  

I am just wondering if anyone were able to create a track from 0 to hero program, 

For example : 

Basic :

Intermediate : 

Advance : 

Expert : 

University students are usually generalist at first, theres no right role for the meantime.  But we wanted to prepare them for the work that's waiting for ServiceNow specialists. 

[fknell]

Hi @rching23,

A good way to upskill the team is to use ServiceNow University’s My Team Training Planner. It helps you build a tailored learning plan based on your team’s roles and product focus.

You can use Build a Core Platform Team to identify the essential roles needed to manage and optimize your ServiceNow platform, and Upskill by Product to target training in areas like ITSM, HRSD, App Engine, and other products.

The plan can also be exported, shared with stakeholders, and assigned to team members, which helps improve engagement and adoption.

An additional benefit is that the core platform team plan provides recommendations on the appropriate team size for later daily operations.

Hope this helps!