ServiceNow University - My Course Status is not updating
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6 hours ago
I completed the Application Development Fundamentals on demand course, but it's only showing as 87% complete - even though all modules do show the completed check mark next to them. Any ideas on why it's not updating, or how to fix it?
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35m ago
Hi @cindydolan ,
If you are 100% confirmed you have completed all course task , log a case to Now learning (/ServiceNow University) with screen shot . They will help you to close it.
This has been happened to me several times for multiple courses.
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2m ago
Hello @cindydolan ,
This happens some time . Same issue faced by my one of colleague but he simply go through each part again means just visited and check anything is remaining in it . He already completed all part then also he once go through it and refresh the tab . His issue get resolved . I m not sure its work for you or not but you try this .
If my response helps you then mark it as helpful and accept as solution.
Regards,
Aditya

