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ServiceNow University - My Course Status is not updating

cindydolan
Giga Contributor

6 hours ago

I completed the Application Development Fundamentals on demand course, but it's only showing as 87% complete - even though all modules do show the completed check mark next to them.  Any ideas on why it's not updating, or how to fix it?

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Tanushree Maiti
Giga Sage

27m ago

Hi @cindydolan ,

 

If you are 100% confirmed you have completed all course task ,  log a case to Now learning (/ServiceNow University)  with screen shot . They will help you to close it.

 

This has been happened to me several times for multiple courses.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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