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‎05-17-2025 04:12 AM
Hi,
I just want to know how to earn the keys in ServiceNow University.
Thanks and Regards,
Pratap Singh Sisodia
Solved! Go to Solution.
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‎05-17-2025 04:17 AM
Learning Activity | Points | Keys |
Complete Learning Content | 1 / min | - |
Complete Onboarding Module | 50 | - |
Survey Response (course or event) | 50 | - |
Learning Anniversary (active) | 100 / year | - |
Complete a Career Journey Level | 300 | - |
Complete a Learning Path | 300 | - |
Complete a Delta Exam | 300 | - |
Earn an Accreditation | 1800 | - |
Earn a Micro-Cert | 1800 | - |
Earn a Mainline Certification | 5000 | 1 |
Community Activity | Points | Keys |
Helpful Received | 30 | - |
Blog Article Published | 240 | - |
Accepted Solution | 180 | * |
Rising Star | 6000 | 1 |
Community MVP | 10,000 | 3 |
Exclusive Program | Points | Keys | Criteria |
Certified Technical Architect | 7500 | 2 | Qualified Individuals Only |
Certified Master Architect | 10000 | 3 | Qualified Partners and Employees Only |
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‎05-17-2025 04:17 AM
Learning Activity | Points | Keys |
Complete Learning Content | 1 / min | - |
Complete Onboarding Module | 50 | - |
Survey Response (course or event) | 50 | - |
Learning Anniversary (active) | 100 / year | - |
Complete a Career Journey Level | 300 | - |
Complete a Learning Path | 300 | - |
Complete a Delta Exam | 300 | - |
Earn an Accreditation | 1800 | - |
Earn a Micro-Cert | 1800 | - |
Earn a Mainline Certification | 5000 | 1 |
Community Activity | Points | Keys |
Helpful Received | 30 | - |
Blog Article Published | 240 | - |
Accepted Solution | 180 | * |
Rising Star | 6000 | 1 |
Community MVP | 10,000 | 3 |
Exclusive Program | Points | Keys | Criteria |
Certified Technical Architect | 7500 | 2 | Qualified Individuals Only |
Certified Master Architect | 10000 | 3 | Qualified Partners and Employees Only |
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‎07-14-2025 11:57 AM
If I have earned CSA and CIS-HR certifications, should I have Keys for these? They are not showing for me.

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‎07-14-2025 12:35 PM
Yes you should. You can raise a case though the ServiceNow University help center to address this.